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First Time managers

First Time Managers

Our certification program for first-time managers is meticulously crafted to empower individuals with essential, industry-agnostic competencies critical for success in leadership roles. With a primary focus on self-awareness, leadership development, navigating digital transformation, embracing AI at the workplace, and honing future skills, our program offers a comprehensive approach to managerial excellence. Through immersive learning experiences, participants will delve into the intricacies of people management, cultivate innovative as well as process-centric mindsets, and address emerging workplace challenges. Embracing the ethos of inclusivity and ethical leadership, our course equips managers with the tools and strategies needed to thrive in today's dynamic work environment.

Key Highlights

Cutting-edge programs for thought leadership Personalised to meet your organisation's needs

Future-ready perspectives for business excellence
Transformative AI-led use cases

New-age modular curriculum
Hybrid and flexible delivery for an immersive learning experience

Mentorship for leadership development Developing talent for Change

Program Details

Program Duration: 18 - 30 Hours
Modes: Hybrid

Location: Choose between the comfort of your corporate office or an offsite location for an immersive learning journey tailored to your convenience.
Pedagogy: The program will be conducted in an experience-sharing mode, utilising real-time industry scenarios, group discussions, participant presentations, and individual as well as group assignments.

Who is this program for?

3-6 years (the experience for promotion as a manager can vary). The program has been designed for industry executives who have been promoted to take up managerial responsibilities (for the first time). The program helps the participants to ‘get in the groove' faster and become productive quickly by acquiring key managerial competencies.

Modules

Module 1: Changing Landscape of Business

Understand the changing landscape of business, with a historical perspective on various industrial revolutions over the last 250 years.
Explore Industry 4.0, including smart technologies, automation, productivity, and cost optimisation.
Question the future of Industry 4.0: Is it the beginning of the end? What is Industry 5.0?
Quantitative Techniques for Management Applications
Analyse disruptions caused by AI and navigating the era of Human-AI collaboration.

Module 2: Fundamentals of Digital Transformation and Artificial Intelligence

Understand the concept of digital transformation.
Explore the pillars of Digital Transformation: Digitalisation, Digitisation, and Organisational Resilience.
Understand digital transformation in the context of change management.
Recognise the strategic relevance of experiences for Customers, Employees, and business partners.

Module 3: Self-awareness and Discover Yourself

Engage in self-exploration exercises.
Identify your strengths and weaknesses.
Gain insight into how you perceive yourself and how others perceive you.
Recognise your hidden and blind areas, and develop coping strategies.

Module 4: Understanding Key Managerial Competencies

Grasp the concept of leadership in today’s age of AI.
Cultivate conviction and self-confidence.
Coach your team members for higher performance.
Listen to your team members and understand the concept of active listening.
Provide timely feedback to your team members.
Evaluate the relevance of praise: Does it create unnecessary expectations or boost productivity?
Identify and address your hidden and blind areas for personal growth.

Module 5: Facilitating People Processes, Job Roles, and Responsibilities

Understand the concept of ownership.
Explore the meaning of Accountability: CS of accountability.
Set SMART Goals.
Implement Standard Operating Procedures.
Foster process orientation and strive for flawless execution.
Embrace a culture of continuous improvement.
Promote teamwork and collaboration.

Module 6: Understanding and appraising performance

Grasp the concept of Performance.
Define KRAs (Key Result Areas).
Understand KPIs (Key Performance Indicators).
Objectively appraise performance.
Communicate performance appraisal results and engage team members in a dialogue.

Module 7: Future Skills

Defining future skills and the future of work?
Recognising strategic relevance of you and your organisation’s future readiness.
Understanding the era of Human-AI collaboration (understanding AI fundamentals).
Embracing ethics and inclusiveness. Respecting diversity.
Cultivating growth and change-oriented mindset.

Learning Outcomes

First-time managers often lack experience in making high-pressure decisions and embracing new technologies - including AI, leading to hesitation, resistance to change, and conflict avoidance. Our course is designed to bridge this gap by equipping budding leaders with the necessary business and functional skills to thrive in their roles. Here are the learning outcomes you can expect:

Understanding developments over the past decade and the next ten years.
Getting an overview of major disruptions and their impact on the industrial landscape.
Aligning business objectives with people-related challenges.
Gaining insight into self-awareness, self-discovery, and others' perceptions of you.
Understanding key managerial competencies.
Developing a mindset of innovation, growth, and continuous improvements.
Strategic importance of team listening and timely feedback.
Acquiring knowledge of people processes, job roles, and responsibilities.
Building an ethical and inclusive workplace.